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Privacy Policy

Last updated: 1 January 2026

VisualVibe AR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our augmented reality restaurant menu platform.

1. Information We Collect

We collect information you provide directly, including:

  • Name, email address, and restaurant details when you register
  • Payment information (processed securely via third-party payment providers)
  • Menu content, dish photos, and 3D models you upload
  • Messages you send to our support team

We also automatically collect usage data such as pages visited, AR experiences launched, and device information.

2. How We Use Your Information

  • To provide, operate, and improve the VisualVibe AR platform
  • To process payments and manage your subscription
  • To send transactional emails and product updates (you may unsubscribe at any time)
  • To provide customer support
  • To analyse usage and improve our AR technology

3. Data Sharing

We do not sell your personal data. We may share data with trusted service providers (hosting, payments, analytics) who are bound by confidentiality agreements. We may disclose data if required by law.

4. Guest Data

When restaurant guests scan QR codes and view AR experiences, we collect anonymous analytics data (views, engagement time, device type). We do not collect personal data from guests without their explicit consent.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure data storage, and regular security audits. No system is 100% secure and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at privacy@visualvibear.com to exercise these rights.

7. Contact

For privacy-related questions, email us at privacy@visualvibear.com or contact us through our Contact page.